Know what you want, and what you can have too.Posted: May 1, 2013
As a client it is very helpful to your stylist if you have at least a vague idea of what you want, and what you don’t want. Make sure that your hair will actually do what you are asking as well. When you go into the salon, and you say, “Do whatever you want”, you and I both know that isn’t what you really want. My (maybe even rude) joke is- ok, lets do a blue mohawk. The point is, you don’t want just whatever, you want something specific, even if you aren’t sure what that is.
It is our job, behind the chair, to notice certain things about you in order to ask the right questions and suggest options you might be interested in. What kind of clothes you are wearing gives us an idea of the comfort level you select in your every day activities. Are you wearing a scent? Makeup? Which car in the parking lot is likely yours? – I wouldn’t ask this but I would try to guess. Which magazine did you select? Did you sit down and start looking at your hair or are you looking at me instead, trying to figure out if you trust me…
Then the conversation- keep in mind this is haircut specific:
1st question- How long do you want to spend on your hair every day?
2nd question- Do you wear product? Do you want to wear product?
3rd question- How do you feel about the texture of your hair?
4th question- How much length do you want to lose?
5th question- Do you pull it back/up often? Do you want to?
6th question- Ad nauseum until we get to an understanding of what you do/don’t want, and whether or not we can get there given any limitations.
Clients beware! Sometimes you can’t have what you want the first go-around. It takes a little bit of growing into the shape and lengths you desire, but each cut will get you closer to what you want.
I have said this before, and I will say it again- Always quote the work before you begin. Let the client know, I charge $x amount for this service and this is what it includes. This cures the uneasiness the client may feel while you are doing their hair, and they can always choose not to have the service if they don’t have enough money with them.
Next up… Color consultation information.